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| | The IEU will not provide advice to, or actively advocate for non-members.
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| | No advocacy will be provided for members on matters which predate joining.
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| | Before a member is given advice on a pre-existing issue the member must have been a financial member for at least 3 months.
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| | Any special requests for variations to this policy need to be put to the Secretary in writing along with supporting reasons. The Secretary may offer assistance in excess of this policy under such terms and conditions as are considered appropriate. |
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